I no longer have access to my registered email, can you change it for me?
If you no longer have access to the email address registered to your ZoomBucks account, we can help you update it. For security reasons, we'll need to confirm that you're the rightful account holder.
Your registered email address (the one currently on the account)
Your first and last name
Your full address
Your internet service provider (ISP)
You can start a chat by visiting our Help Center and clicking the chat icon at the bottom-right corner of the page.
Once we verify the information, we'll help you update your email.
Please contact us via chat and provide the following details:
Your registered email address (the one currently on the account)
Your first and last name
Your full address
Your internet service provider (ISP)
You can start a chat by visiting our Help Center and clicking the chat icon at the bottom-right corner of the page.
Once we verify the information, we'll help you update your email.
Updated on: 12/05/2025
Thank you!