> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.zoombucks.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I change my default country?

If you’ve moved to a different country and need to update your default country on ZoomBucks, we can help with that!

To request a country change:

1. **Contact our support team via chat**.
    Head over to our [Help Center](https://zoombucks.crisp.help/en/) and click the chat icon at the bottom-right corner of the page.
    
2. You may be asked to provide:

* A valid **proof of residency** (such as a utility bill, lease agreement, or official document showing your new address)

* A **valid ID** that matches your account information

This is to ensure your account stays secure and complies with our policies.